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User Personas: Build Strong, Research-Backed Personas
A practical course that teaches research-first approaches to crafting clear, useful user personas that your team will actually use. Includes exercises, templates, and a walkthrough of the UserPersonaCreator tool.
User Journey Mapping: From Research to Action
A practical, hands-on course for designers: learn how to create actionable user journey maps that drive product decisions. Includes best practices, worksheets, and a walkthrough of the UserJourneyMapper tool.