Lesson 5 of 10

Writing a Persona Profile

Lesson 4 of 9

Writing a Persona Profile

What to include in a persona profile (name, quote, goals, frustrations, demographics, and more) and why each part matters.

Writing a Persona Profile

A great persona is short, structured, and actionable. Use consistent fields so your team can scan and compare personas quickly.

  • Name & role: short help to refer to them
  • Key quote: one sentence that captures motivation or pain point
  • Goals & needs: top 3–5 goals
  • Frustrations: top 3–5 pain points
  • Behavioral context: where, when, and how they use the product
  • Technical comfort and devices
  • Demographics only when relevant for the problem

Practical exercise

Create a persona profile draft with the fields above for one of your clusters. Keep it to a single page.