Lesson 10 of 10

Communicate & Handoff

Lesson 9 of 9

Communicate & Handoff

Present personas to stakeholders and integrate them into product workflows and design systems.

Communicate & Handoff

Personas are only valuable if the team uses them. Make it easy to access and apply personas.

Communication best practices

  • Keep persona summaries short and sticky
  • Include a link to the research evidence and raw files
  • Add the persona to design systems and product briefs

Integration ideas

  • Use personas as part of acceptance criteria in tickets
  • Reference personas in UX writing and onboarding flows
  • Store JSON exports in a shared repo for reuse

Practical exercise

Create a short slide deck with the persona, 2 scenarios, and a prioritized feature. Share with a stakeholder and capture feedback to iterate.